Legal

Privacy Policy

Last Updated: October 28, 2025

Introduction

Traclea ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital identity monitoring services.

By using Traclea, you consent to the data practices described in this Privacy Policy.

Information We Collect

Account Information

• Full name
• Email address
• Password (encrypted)
• Billing address

Monitored Identities

• Email addresses you monitor
• Usernames you monitor

Communication Data

• Support messages
• Feedback responses
• Team communications

Payment Information

• Billing address
• Payment method (via Razorpay)
• We don't store card details

How We Use Your Information

Service Provision

• Monitor your credentials for breaches
• Send real-time security alerts
• Provide dashboard analytics
• Generate security reports

Account Management

• Create and maintain your account
• Process payments via Razorpay
• Provide customer support
• Send important service updates

Service Improvement

• Analyze usage patterns
• Monitor performance
• Develop new features
• Enhance user experience

Legal & Security

• Comply with legal obligations
• Enforce Terms and Conditions
• Detect and prevent fraud
• Protect user safety

How We Share Your Information

We DO NOT sell your personal information

Our Commitment

Traclea does not sell, rent, or trade your personal information to third parties for marketing purposes.

We only share information with:

• Cloud Infrastructure Providers: For hosting and storage (encrypted)
• Payment Processors: Razorpay for secure billing
• Email Service Providers: For sending notifications
• Analytics Providers: Google Analytics (anonymized data)

Data Security

Encryption

TLS/SSL in transit, AES-256 at rest

Access Controls

MFA and least privilege access

Monitoring

24/7 security monitoring

Your Privacy Rights

Access Your Data

View and export all your information

Update Information

Edit account details anytime

Control Communications

Manage notification preferences

Delete Account

Request complete data deletion

Cookies and Tracking

Essential Cookies

Required for authentication and core functionality

Preference Cookies

Remember your settings and preferences

Analytics Cookies

Google Analytics for anonymized usage data

International Data Transfers

Your information may be stored and processed in servers located in various countries. By using our Service, you consent to such transfers with appropriate safeguards in place.

For privacy-related questions or to exercise your rights:

Email: [email protected]

Website: traclea.com

Use subject line: "Privacy Request"